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Frequently Asked Questions

If you have any technical questions ,you can mail to: support@moviesoft.org. we will go over and analyse the questions, if it's a general question or a bug of the program,We will post the questions and results on the FAQ page. The most frequently asked questions are as follows.
  • 1. What is Video to FLV Converter ?
    Video to FLV Converter is a powerful , easy to use and fast video converter software, which can convert batches of almost all popular video formats to flv video files for delivering video over the Internet, such as converting AVI , iPod , iPod Touch , PSP , Zune , iPhone , MP4 , DV , 3GP , 3g2 , WMV , RMVB , RM , MOV , MPG , MPEG , VCD , SVCD , DVD , MPEG1 , MPEG2 , ASF , FLV , Animated GIF , M4V , VOB , AMR , M4A , Compressed AVI , DivX , XviD , etc. to FLV with excellent quality and small size.
  • 2. Why you need Video to iPod Converter ?
    The iPod will play back videos encoded using either the MPEG-4 or H.264 codecs only. These are open-standard video formats, and not in any way proprietary to Apple, but at the same time do not represent a broad portion of the video content that is currently available outside of the iTunes Store. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to iPod Converter to convert these video formats to the iPod video format - MP4 with MPEG-4, H.264 codecs.
  • 3. Why you need Video to iPhone Converter ?
    The iPhone will play back videos encoded using either the MPEG-4 or H.264 codecs. These are open-standard video formats, and not in any way proprietary to Apple, but at the same time do not represent a broad portion of the video content that is currently available outside of the iTunes Store. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to iPhone Converter to convert these video formats to the iPhone video format - MP4 with MPEG-4, H.264 codecs.
  • 4. What is FLV ?
    Flash Video (FLV) is the name of a file format used to deliver video over the Internet using Adobe Flash Player (formerly known as Macromedia Flash Player) and has extension FLV.
  • 5. What is iPod Video formats ?
    The iPod will play back videos encoded using either the MPEG-4 or H.264 codecs only. These are open-standard video formats, and not in any way proprietary to Apple, but at the same time do not represent a broad portion of the video content that is currently available outside of the iTunes Store. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to iPod Converter to convert these video formats to the iPod video format - MP4 with MPEG-4, H.264 codecs.
  • 6. What is the system requirement ?
    Intel Pentium class 800 MHz processor or better; 512 MB RAM; 50 MB Hard Drive space; Sound Blaster-compatible sound card; SVGA or higher color video display card (minimum resolution 800x600); Internet connection for ordering, and support.
    Windows 95 / 98 / NT / 2000 / ME / XP / Vista Home Premium, Business, Enterprise or Ultimate
    Window Media Format Runtime (Has been included in the software)
  • 7. How much hard disk space does the Video Converter use ?
    50 MB Hard Drive space for installing the program, hard disk for saving output files lie on how much you recording.
  • 8. Is your online order form secure ?
    Yes, it is 100% secure. The order process is protected by a secure connection. Your personal data will be encrypted and cannot be accessed by third parties.
    RegNow, one of the most trusted names in e-commerce and Web-based technology, respects the privacy of our partners, clients and their customers. Any and all information collected through our system is treated with the utmost care.
  • 9. Do I have to pay for the upgrades ?
    No! All upgrades are free to registered Video to FLV Converter users.
  • 10. Is tech support free ?
    Yes! It's free for all.
  • 11. How much is it ?
    Video to FLV Converter costs only $29.95 for full version, Saving $5 today.
  • 12. What if I don't want to use my credit card over the Internet ?
    You can place your order with our customer service team by paypal, bank/wire transfer, check, phone, fax or postal mail.
  • 13. What happens after I send in the order ?
    You will receive an email confirming your order shortly after sending the online order form. Then, within 5 minutes - 24 hours, you will receive a second email with your registration name, code, and instructions to get started!
  • 14. I'm a novice PC user, is it easy to use ?
    Following the magic arrow wizard, very easy to use that only two clicks are enough to convert any Video files to FLV format.
  • 15. How long will Video to FLV Converter convert a film to flv file ?
    Super fast conversion speed provided, auto-detect your CPU. The Video to FLV converter work will be done at the best converting speed, it full supports Intel Dual-Core Processor and AMD Dual-Core Processor which ensures full use of your CPU, support Multi-threading and batch conversion, provide >200% speed to convert video files to FLV format beyond your imagination, if you don't change the default settings for output file, a film has one hour and 30 minutes need only about 10 minutes for converting.
  • 16. What's the size of the output file ?
    About 2Mb every 1 minute if you don't change the default settings for output file.
  • 17. What file formats are supported as input file ?
    Video to FLV Converter support all popular video formats, whatever input files you have, such as AVI , iPod , iPod Touch , PSP , Zune , iPhone , MP4 , DV , 3GP , 3g2 , WMV , RMVB , RM , MOV , MPG , MPEG , VCD , SVCD , DVD , MPEG1 , MPEG2 , ASF , FLV , Animated GIF , M4V , VOB , AMR , M4A , Compressed AVI , DivX , XviD etc. , you can input them to our program play and converrt them to FLV format.
  • 18. I only want to convert the best part of a file, can your program do it ?
    You can set the start time and end time of a input file for converting to output file.
  • 19. Can I add the production date on my daughter's video ?
    You need only set the date in the overlay dialog, select text overlay checkbox, and check the use overlay checkbox in main window, the date will add to your daughter's video.
  • 20. Can I add my company logo on the video files ?
    You need only select the company logo in the overlay dialog, select image overlay checkbox, and check the use overlay checkbox in main window, your company logo will add to your video files.
  • 21. Why the sound is lower or higher than input file ?
    Change the system volume in Windows Volume Control dialog.
  • 22. How do I adjust my volume and make sure it's not muted ?
    The easiest way to check your volume settings is by opening up the Windows Volume Control Panel. Some of the windows and options may differ depending on your sound card and audio software. If you need further assistance, please check the available support from your computer's or sound card's manufacturer.
  • 1. Open the Start menu and go to Control Panel.
    2. Open "Sounds, Speech, and Audio Devices."
    3. Open "Sounds and Audio Devices."
    4. Click on the Volume tab.
    5. Make sure Device volume is set at a reasonable level (say around 75%).
    6. Click on the Advanced button in the Device volume section. You will now see the Volume Control window. This may look somewhat different or have a different title depending on your audio software.
    7. Set the Volume Control Volume to around 75%.
    8. Verify that the Mute all check box is unchecked.

    Sounds and Audio Devices Properties

    volume control

  • 23. How can I find the output files ?
    Click 'Output Path' button will open the output directory that listing in the next edit box
  • 24. I am having trouble downloading the software. It cuts off before the download is finished. How can I get a complete copy of the software ?
    Many ISPs experience packet loss when downloading larger files. Other than trying the download again at another time, you would likely have more success by using the multiple-file download option on the downloads page. Most ISPs do not have problems with files of this size. However, if you do have a problem with one of the files, instead of having to re-download the entire package, you can download only that one part again, which should work much better under this circumstance.
  • 25. I have purchased a previous version of Video to FLV Converter in the past. How do I upgrade to the new version ?
    In About dialog, press check new version, the program will open the newest download link, else you can browser download center to download a new version.
  • 26. I have purchased Video to FLV Converter. What happens if I format my computer or my system crashes ? Will the Product ID change and my unlock code no longer work ?
    With the current version of Video to FLV Converter, the Reg Name & Code does not change if you format your computer or your system crashes. Therefore, your unlock code is still valid, and you should not need new registration information,You only backup your regname & reg code..
  • 27. How do I uninstall Video to FLV Converter ?
    To uninstall Video to FLV Converter, click Start from the Windows Taskbar, go into Settings/Control Panels/Add/Remove Programs and select Video to FLV Converter from the Install/Uninstall tab.
  • 28. Why you need Video to Apple TV Converter ?
    The Apple TV will play back videos encoded using either the MPEG-4 or H.264 codecs. These are open-standard video formats, and not in any way proprietary to Apple, but at the same time do not represent a broad portion of the video content that is currently available outside of the iTunes Store. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to Apple TV Converter to convert these video formats to the Apple TV video format - MP4 with MPEG-4, H.264 codecs.
  • 29. What is Apple TV ?
    Apple TV is a digital media receiver device manufactured, marketed and sold by Apple. It is a network device designed to play digital content originating from any Mac OS X or Windows computer running iTunes onto an enhanced-definition or high-definition widescreen television. Apple TV can function as either a home theater-connected iPod device or a digital media receiver, depending on the needs of the user. It was first announced at a special press event in San Francisco, California on September 12, 2006, by Apple CEO Steve Jobs.
  • 30. What is MP4 ?
    MP4 is short for Moving Picture Expert Group-4. First published in 1998, MPEG-4 or MP4 was designed to encompass all the features that were part of earlier releases of MPEG files, and add a few more that would prove helpful with the advancing online technology of the day. As a standardized group of video and perceptual coding formats, MP in general quickly became a hit with the average Internet user. The introduction of MP4 made it possible for the audience to continue growing by providing quicker, faster, and higher quality broadcast media for the average user.
  • 31. What is H.264 ?
    H.264 is a standard for video compression, and is equivalent to MPEG-4 Part 10, or MPEG-4 AVC (for Advanced Video Coding). As of 2008, it is the latest block-oriented motion-compensation-based codec standard developed by the ITU-T Video Coding Experts Group (VCEG) together with the ISO/IEC Moving Picture Experts Group (MPEG), and it was the product of a partnership effort known as the Joint Video Team (JVT). The ITU-T H.264 standard and the ISO/IEC MPEG-4 Part 10 standard (formally, ISO/IEC 14496-10) are jointly maintained so that they have identical technical content. The final drafting work on the first version of the standard was completed in May 2003.
  • 31. Why you need Video to PSP Converter?
    The PSP will play back videos encoded using either the MPEG-4 or H.264 codecs. These are open-standard video formats, and not in any way proprietary to any company, but at the same time do not represent a broad portion of the video content that is currently available. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to MP4 Converter to convert these video formats to the PSP video format - MP4 with MPEG-4, H.264 codecs.
  • 32. Why you need Video to Zune Converter?
    The Zune will play back videos encoded using either the MPEG-4 / H.264 / WMV codecs. These are open-standard video formats, and not in any way proprietary to any company, but at the same time do not represent a broad portion of the video content that is currently available. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to Zune Converter to convert these video formats to the Zune video format - MP4 with MPEG-4, H.264 or WMV codecs.
  • 33. Why you need Video to 3GP Converter?
    The vast majority of mobile phones can play back 3gp videos encoded using either the MPEG-4 / H.263 codecs. These are open-standard video formats, and not in any way proprietary to any company, but at the same time do not represent a broad portion of the video content that is currently available. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to 3GP Converter to convert these video formats to the mobile phone video format - 3GP with MPEG-4, H.263 codecs.

Video to iPod Converter - Cool Interface

Click to view Video to iPod Converter


Why you need Video to iPod Converter ?

The iPod will play back videos encoded using either the MPEG-4 or H.264 codecs only. These are open-standard video formats, and not in any way proprietary to Apple, but at the same time do not represent a broad portion of the video content that is currently available outside of the iTunes Store. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to iPod Converter to convert these video formats to the iPod video format - MP4 with MPEG-4, H.264 codecs.


Video to FLV Converter - Cool Interface

Click to view Video to FLV Converter

What is FLV ?

Flash Video (FLV) is the name of a file format used to deliver video over the Internet using Adobe Flash Player (formerly known as Macromedia Flash Player) and has extension FLV. FLV is short for "Flash Live Video". This video format was designed especially for web based video development and playback. FLV format videos created with streaming video software offer high compression rates and can produce high quality video results.


Video to iPhone Converter - Cool Interface

Click to view Video to iPhone Converter

Why you need Video to iPhone Converter ?

The iPhone will play back videos encoded using either the MPEG-4 or H.264 codecs. These are open-standard video formats, and not in any way proprietary to Apple, but at the same time do not represent a broad portion of the video content that is currently available outside of the iTunes Store. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to iPhone Converter to convert these video formats to the iPhone video format - MP4 with MPEG-4, H.264 codecs.


Video to Apple TV Converter - Cool Interface

Click to view Video to Apple TV Converter

Why you need Video to Apple TV Converter ?

The Apple TV will play back videos encoded using either the MPEG-4 or H.264 codecs. These are open-standard video formats, and not in any way proprietary to Apple, but at the same time do not represent a broad portion of the video content that is currently available outside of the iTunes Store. For example, most commercial video cameras use either uncompressed Digital Video (or "DV") or MPEG-2. Commercial DVDs also use MPEG-2 as their format. Videos downloaded from the Internet can be in any number of formats, including DivX,Xvid,RMVB, Windows Media Video (WMV) or QuickTime, among others. So you need the MovieSoft Video to Apple TV Converter to convert these video formats to the Apple TV video format - MP4 with MPEG-4, H.264 codecs.


What can Video to FLV Converter do?

  • Convert video from AVI , iPod , iPod Touch , PSP , Zune , iPhone , MP4 , DV , 3GP , 3g2 , WMV , RMVB , RM , MOV , MPG , MPEG , VCD , SVCD , DVD , MPEG1 , MPEG2 , ASF , FLV , Animated GIF , M4V , VOB , AMR , M4A , Compressed AVI , DivX , XviD , etc. to FLV.
  • Play AVI ,iPod , iPod Touch , PSP , Zune , iPhone , MP4 , DV , 3GP , 3g2 , WMV , RMVB , RM , MOV , MPG , MPEG , VCD , SVCD , DVD , MPEG1 , MPEG2 , ASF , FLV , Animated GIF , M4V , VOB , AMR , M4A , Compressed AVI , DivX , XviD.
  • Extract any parts of the video file to FLV if you want (Defalt setting is from start time to end time).
  • Allow user define Video width, height, bit rate, frame rate, Audio bit rate, sample rate, channels.
  • Add overlay to the output video files, you can draw multi-line text or add an image on your video, such as your logo, name, website link...

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MovieSoft Video Converter is for any Windows platform. Registered users receive free upgrades and support for life. The limitation of the unregistered copy of Video Converter is that you can only convert your files with demo overlay.

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